Order, stock, shipment and delivery
Carry confirmed demand into physical fulfilment.
Confirm the order
Build the order with the correct customer, sellable items and quantities. Customer agreements appear on priced lines. If pricing will be agreed later, an order can still be confirmed and shipped, but invoice issuance waits until every required price is set.
Reserve and prepare
Use the order’s stock and fulfilment workflow to reserve the quantities you intend to supply. Check available stock and the selected item or pack before preparing dispatch.
Create the shipment
From the order, use Créer l’expédition and review the shipped lines and quantities. Enter the package count and any required shipment details. A shipment’s physical package count is separate from its product quantities.
Use Assigner la livraison to choose the person handling the delivery when the workflow requires an assignment. Follow the delivery status in Web or use the focused Go interface for assigned field work.
Close the commercial path
Confirm delivery using the available delivery action. Resolve pending prices before issuing the invoice, then record customer receipts.
The Noria scenario shows the distribution pattern; Sol & Matière shows the counter and showroom pattern.